We use this communication tool extensively, there are many others, but this has the most extensive integrations to other third-party programs. There are some non-negotiable standards that we apply to the utilization of this product.
Step-by-step guide
You MUST notify either the entire channel using @channel, or notify an individual using @(insert name) if they are not already active in your channel. They will not see that you have added a comment, and if you need to respond to that comment, please insure that you check back with the party that you are trying to reach.
If after a short period of time, you do not hear from them, please reach out to them via any other messaging service: Whatsapp, iMessage,or text. and if all that fails, PICK UP THE PHONE AND CALL THEM. Do not wait for an hour, and insure that your cycles are completed within the day.
Tasks should be entered into our Project Management Systems: either Teamwork or Clubhouse.io. You can discuss the tasks in Slack to make sure that everyone understands what needs to be done. Once an agreement is reached as to tasks, make sure the tasks are transferred to the appropriate project management system with the necessary details, a time estimate and a firm completion due date.
Do not forget
- Notify people using @
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